Terms of Service
1. Acceptance of Terms
By accessing or using Vicaro's AI employee platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
Vicaro provides AI employees - virtual team members - that perform tasks on behalf of business customers. The Service is accessed through third-party platforms such as Slack and Microsoft Teams. The specific capabilities and scope of each AI employee are as described on our platform at the time of subscription.
3. User Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Vicaro immediately of any unauthorized use of your account. Because the Service is accessed through third-party platforms (such as Slack or Microsoft Teams), you are also responsible for securing access to those platforms and managing app permissions within your workspace. Vicaro provides basic access control; security of your workspace, its users, and third-party app installations is your responsibility.
4. Acceptable Use
You agree not to:
- Use the Service for any illegal or fraudulent purpose
- Attempt to reverse-engineer, decompile, or extract the underlying technology of Vicaro's AI employees
- Use AI employees to produce content that is harmful or unlawful
- Resell or redistribute Vicaro's AI employees as standalone products
5. Data Responsibility
You are solely responsible for ensuring that you have the necessary rights and authorizations to process any data you share with Vicaro's AI employees. Vicaro does not use, access, or store your data beyond what is necessary to deliver the Service.
6. Intellectual Property
Vicaro retains all rights, title, and interest in and to the AI employees, including the underlying technology, models, and platform. You retain all rights to your data and to any work product created by Vicaro's AI employees on your behalf.
7. Fees and Payment
Subscription fees are as agreed at the time of signup. Fees are billed in accordance with your selected plan. All fees are non-refundable unless otherwise stated.
8. Termination
Either party may terminate this agreement with 30 days' written notice. Upon termination, your account and associated data will be deleted within a reasonable period, except as required by law or as otherwise specified in our Privacy Policy.
9. Limitation of Liability
To the maximum extent permitted by law, Vicaro's liability is limited to the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim. Vicaro shall not be liable for any indirect, incidental, consequential, or punitive damages.
10. Disclaimer
The Service is provided "as is" and "as available" without warranties of any kind. Vicaro does not guarantee uninterrupted or error-free operation of the Service.
11. Governing Law
These Terms are governed by the laws of the State of Israel. Any disputes shall be resolved in the competent courts of Israel.
12. Changes to Terms
Vicaro reserves the right to modify these Terms at any time. We will provide notice of material changes via email or through the platform.
13. Contact
For questions about these Terms, contact us at: legal@vicaro.ai